While the facility will re-open, operations will look different to past years, with several considered and balanced controls being put in place for the safety of our customers and staff. These controls ensure the facility is operating efficiently and consider the current economic climate, whilst ensuring we meet all legislative requirements and set a socially responsible example for our community.
While some of these controls may not initially be welcomed by our patrons, we believe them to be necessary, and they offer Council the flexibility to further relax restrictions, or to tighten them, should this become necessary. The controls are like those which are currently in place at indoor swim centres and will be at other outdoor pools when they reopen soon. We have put a clear communications plan in place to ensure our current members and the wider community remain well informed.
Changes to our regular Swimming Centre re-opening include;
• A COVID-Safe Plan is in place, which stipulates our obligations and requirements, including cleaning protocols and contact tracing.
• Resident clubs, community clubs and all user groups will require a COVID-Safe Plan for their activities.
• On days when attendance at the facility is expected to be above 200, a designated COVID Marshal will be in place.
• Memberships from the previous season remain valid up to Sunday 15 November 2020, representing the period of lost time resulting from the early closure March 2020.
• The centre will not accept new members until 15 November 2020, however after this date (conditions permitting) season passes will be sold at a reduced rate based on the time left in season. Multi visit pass sales will also resume. Until this time patrons will still be able to access the facility via the casual admission charges set by the 2020/21 Fees and Charges schedule.
• All patrons will be required to pre-book their visit, with time limits in place - one hour for fitness and two hours for recreation. We have sourced and will be using an online booking system that interfaces with Council’s website and social media platforms. Bookings will be taken for pre-assigned session times and categories (e.g. lap swimming, recreation, rehabilitation and programs classes), with capacity limits in place. Staff will assist patrons who need support with making bookings online.
• Swimming lessons will have capacity limits, and the program will be spread out across a greater area within the facility. The major changes to this program will be communicated in late September, closer to the program’s scheduled start on Monday 12 October 2020.
• The café service will be limited to takeaway and packaged items only for customers and there will be no sit-down services offered initially
During the recent closure period we have completed several key capital works projects, which include;
• Installation of a new shade structure spanning the width of the main pool’s shallow end and covering the northern walkway (see picture attached).