The following statistics have recently been collected for July to Sept this year
- Visitation – 58,114 visitors
- A total of 12 new regular hirers across the Centres (target for the year is 16)
- 24 new programs (target for the year is 12), noting that this is on top of maintaining the high quality existing programs
- Attracting and inducting 10 new volunteers
- The undertaking of a customer satisfaction survey for users of our Centres, which showed that:
o 95% of respondents rated the customer service and support they receive at our Centres as good or very good.
o 93% of respondents rather our price/affordability as good or very good.
o 81% said we offer a good or very good range of programs (11% were unable to comment, mostly as they only participate in one program).
o 89% said we have a good or very good range of relevant information available (6% not able to comment).
o 94% said our facilities are good or very good at meeting their needs.
o 11 people indicated they would be interested in volunteering, another 6 indicated their interest in being involved in a community working group, and a further 8 want to share their skills by running a program or workshop.
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