As a response to complaints of poor customer service Council has developed the following charter regarding the level of service you should expect to get each and every time you contact the Council. Hopefully, this will set a higher service benchmark for our residents. What do you think?
OUR SERVICE COMMITMENT
The City of Unley will listen to its customers
and will strive to be responsive, innovative
and effective in meeting customer needs.
This Customer Charter is a public statement
that reflects our customer service
commitment to, and provides the framework
for what can be expected of us.
http://www.unley.sa.gov.au/sitedata/unity/resources/files/Unley_Customer_Service_Charter.pdf
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